A technical sales engineer applies knowledge of how a product works in order to help customers pick the best product for them.
Are you a people person who also happens to love math and science? Do you keep your computer skills sharp? Combine all your talents as a technical sales engineer and find a great position within the world of advanced manufacturing. You’ll have a position that functions as salesperson, customer service representative, and engineer all rolled up into one.
Technical sales engineers know the details of every product and piece of equipment in the company - which allows you to assist customers effectively. You’re there from the very first meeting, understanding what it is the customers want and making recommendations based on the services your company provides. You’re resourceful, working hard to find the best solution to fit their needs. After a purchase is complete, you’ll work with the customer to explain the use of the product and answer questions, again putting your technical knowledge to use.
If there are issues with a product, you’ll work with engineers and designers to create an improved item that better addresses customer needs. You’ll need to be proficient with the use of computer-aided design (CAD) software, as well as other technical and mechanical tools.
All engineers need at least a Bachelor’s degree in a specific field. Look for programs that offer hands-on experience or additional training and certification in order to make yourself more competitive on the job market.
Also Known As:
- CAD or AutoCAD Software
- Engineering and Technology
- Active Listening
- Advanced Computer Skills
- Communication - Internal and External
- Communication - Reading, Writing, Listening and Speaking/Oral
- Gathering or Getting Information
- Interpersonal Skills
- Selling or Influencing Others
- Time Management
- Assist customers in choosing the right product for their needs
- Demonstrate how to use purchased technology
- Work with sales team to create sales strategies
- Suggest design modifications to technology engineers to better serve customers
- Provide feedback to manufacturing and marketing departments
How to get this job
Must have engineering degree with some experience in sales or marketing.
Next Steps for this job
After getting your degree, take a retail or non-retail sales position to gain sales experience. Customer service experience and interpersonal skills are greatly desired.
Specific job titles and duties vary by employer so check for details.