A shipping/receiving clerk makes sure products are ready to be shipped and that incoming orders are correct and complete.

Are you organized and detailed? Do you like when things are in order and working smoothly? If so, a job as a shipping and receiving clerk might be just right for you. You’ll work in the warehouse of an advanced manufacturing company, in charge of tracking and organizing the shipments of raw materials that arrive and the finished products that leave. It’ll require a calm attitude and physical strength.

As a shipping and receiving clerk, you’ll have two primary duties. The first is keeping records of all the shipments that come in and go out, making sure that each one contains the correct items and are headed to the right destination. You might need to communicate with the shipping company, the customer, or the supplier if an issue comes up. You’ll also direct sorters and handlers as to where the incoming shipments are stored and how to correctly package outgoing orders.

Depending on the company, you may be asked to pack and unpack parcels yourself. This will require heavy lifting ability and endurance. You’ll double check to make sure all items are safely and properly fit into their shipping containers before departure.

This is an entry level job but previous hands-on experience will make you a standout as a job applicant.

Also Known As:

Receiver, Receiving Clerk, Receiving Manager, Shipper, Shipping Clerk, Shipping Coordinator, Shipping and Receiving Clerk, Shipping/Receiving Clerk, Traffic Manager, Warehouseman

Critical Skills


  • Computers
  • Machine Operation
  • Shipping Routes and Methods
  • Strong Organizational Skills


  • Advanced Computer Skills
  • Communication - Internal and External
  • Coordination
  • Decision Making
  • Gathering or Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Problem Solving
  • Reliability
  • Supply Chain Logistics
  • Time Management

Key Responsibilities

  • Examine shipment contents and compare with records to check accuracy
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies
  • Prepare documents to route materials
  • Confer with shipping company or sender to rectify problems
  • Prepare materials for shipping using hand tools, power tools, or postage meter
  • Contact carrier representatives to make arrangements for shipping and delivery of materials
  • Deliver materials to departments using hand truck, conveyor, or sorting bins
  • Requisition and store shipping materials and supplies to maintain inventory of stock
  • Determine shipping methods, routes, or rates for materials to be shipped
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list

Special Requirements

  • Heavy Lifting Ability


  • Computer Tracking Software
  • Customer Service

How to get this job

This position is an entry level job. If you have an interest in this type of career you may want to look for positions in sales to start. This will give you an idea of the business before becoming a shipping/receiving clerk although you do not need experience to gain employment in this area.

Next Steps for this job

Gain experience in the area you would like to work: retail or non-retail.

Specific job titles and duties vary by employer so check for details.