A quality assurance director makes sure everyone follows safety and legal codes. They also play a role in making sure that the end product and the manufacturing process are satisfactory.

As a director of quality assurance, you’re in charge of making sure every product meets safety codes and customer expectations. You’ll be familiar with every detail of the manufacturing process, from the raw materials to the packaging and transportation of the final product. You oversee the department of quality assurance, training employees and consulting with other department heads.

Being a director of quality assurance means interacting with your customers from the very beginning. You’ll understand what the customer wants from the first meeting and help engineers and technicians create a manufacturing system that results in the very best product using the best materials available. If the customer is unhappy for any reason, you’ll know how to fix it.

You’ll work with the procurement department to buy the best materials available and direct your employees on how to check the quality of all raw materials. You’ll design quality tests for every step of the production line and instruct employees on the implementation of these tests. Some of your everyday tasks will include reviewing quality tests and performing walk-throughs of the production facility.

As director of quality assurance, you’ll know every safety code and regulation related to the manufacturing of your product. This includes the safety procedures for those working in maintenance and on the production floor, as well as the standards that the product must meet in order for your company to legally sell it.

Also Known As:

Director of Quality, Lab Manager, QA Manager, Quality Assurance Manager, Quality Control Manager, Quality Control Supervisor, Quality Manager

Critical Skills


  • Comprehend and Follow Visual, Written, and Oral Instructions
  • Computer Programs
  • Data Analysis
  • Management
  • Mathematics
  • Quality Assurance Control


  • Analytical Thinking
  • Communication - Reading, Writing, Listening and Speaking/Oral
  • Complex Problem Solving Skills
  • Environmental Regulations
  • Health and Safety
  • Operations Analysis
  • Problem Solving
  • Program Management Sustainable Practices
  • Teamwork

Key Responsibilities

  • Develop procedures to ensure product quality
  • Collect and analyze production samples
  • Analyze quality control test results
  • Stop production if product defects occur
  • Monitor performance of quality control systems
  • Share quality control information with all relevant parties
  • Instruct staff in quality control and analytical procedures
  • Produce reports regarding product quality
  • Develop product specifications


  • Process Improvement
  • Safety and Security
  • Understand Technical Drawings

How to get this job

Experience as quality assurance specialist, electrical or mechanical degrees with related experience.

Next Steps for this job

Minimum 2 year technical degree in electrical or mechanical area, Microsoft Office skills, electronic and/or manufacturing experience, ability to read technical drawings and schematics.

Specific job titles and duties vary by employer so check for details.